Full Implementation and Ongoing Support
of your Cloud Based Communication Platform
The way we communicate virtually has been evolving rapidly over the last 5 years. Many consumers demand an omni-channel experience. Some prefer voice, others messaging. Others prefer to receive text messages and some prefer all 3 ways of communicating during their customer experience. Organizations can now accommodate all generations and preferences with cost effective solutions. Upgrade your platform to UCaaS (Unified Communication as a Service), VoIP or CCaaS (Contact Center as a Service), or both.
In today’s increasingly dispersed workforce team members require reliable, secure and flexible platforms which allow them to work from anywhere, at anytime.
FCX is able to provide demonstrable results, having been active in the VoIP space since 2005.
Which cloud communication platform is the best fit for you? Only after a discussion about your unique business needs and live demos of various platforms the best choice for you may become apparent.
Because decisions around technological transformation requires clarity, FCX offers on-site and remote demos, references upon request and Proof of Concept projects for qualifying organizations.
To ensure implementation success and ease of transition, we perform a truck roll to our client site(s) and/or work with their IT Team to ensure a smooth roll-out and transition onto the new platform. We have years of experience in training remotely or on-site, ensuring a high and fast adoption rate of the new technology.