Full Implementation and Ongoing Support
of your Cloud Based Communication Platform
The way we communicate virtually has been evolving rapidly over the last 5 years. Many consumers demand an omni-channel experience. Some prefer voice, others messaging. Others prefer to receive text messages and some prefer all 3 ways of communicating during their customer care facing interactions. Accommodate all generations and preferences with cost effective solutions. Upgrade your platform to VoIP, Hosted VoIP or Cloud Based Contact Center Solutions.
In today’s increasingly dispersed workforce team members require reliable, secure and flexible platforms which allow them to work from anywhere, at anytime.
FCX is able to provide demonstrable results, having been active in the VoIP space since 2005.
We perform a truck roll to our client site(s) and/or work with their IT Team to ensure a smooth roll-out and transition onto the new platform. We have years of experience in training remotely or on-site, ensuring a high and fast adoption rate of the new technology.