IoT is the Future & Our Expertise – Harness the Power to Increase
Productivity, Efficiency & Operations Across Industries.
Implement Smart Solutions That Give You the Edge
The smart world of Internet of Things (IoT) is already showing the significant potential to impact how we work and how we live. Furthermore, businesses are increasingly recognizing this, but often lack the foresight, technical expertise and infrastructure to fully realize the benefits and values. To implement a seamless connected strategy through IoT requires an understanding of new technologies, new skill-sets and a new organizational structure. At FCX, we use our many years of experience and intimate knowledge to evaluate IoT opportunities for our clients.
Working with the best global suppliers and providers in the industry, we can help you assess and implement smart solutions that will give you the edge you need over competition. Before anything is implemented however, we discuss strategy for smart connectivity across manufacturing, operations, products and services so the solution can stay relevant for a multitude of years.
Ways we have helped clients…
Leverage the latest developments in Artificial Intelligence to benefit from Machine Learning as access to technologies which facilitate Deep Learning, Predictive Analytics, Big Data/Classification become more and more affordable. Deliver a more personalized, measurable and predicable customer experience by implementing Smart Routing, Behavioral Pairing and Speech Synthesis (Speech-to-text, Text-to-speech). Integrate Bots into your website and engage customer socially in a secured and controlled environment, automate chat interactions and leverage natural language processing.
End points with the functionality of obtaining maintenance and operations data. Security cameras, temperature monitoring, consumer behavior monitoring.
Tracking goods through distribution
Endpoints to monitor and enhance productivity; supply chain tracking and monitoring. Temperature and moisture monitoring.
Lighting; monitor sensors; thermostat (commercial refrigerator management to maintain food freshness, reduce waste and save electricity)
GPS locators, insurance trackers, route planning; location finders
See what our customers are saying…
Firstlight Cloud Xchange manages our phone system. We Have been working with them for the last 10 years. They always deliver on their service and price is on point.
I first started working with Firstlight Cloud Xchange back in 2003 when I was an employee at another company. Since then, I have opened my own company and they have provided communication services to my organization at multiple locations. Our recent migration to the Cloud for all our services had been completely seamless. The installation was on time and the ongoing management provided by Firstlight helps OSG meet our daily needs and grow our business.
I work closely with Firstlight Cloud Xchange as the IT Manager of BDS and can say with confidence that it is and has been a great working and learning experience. As a customer and not an industry insider, it is not possible for us to know which carrier is telling the truth or how reliable their product really is. This is where Taslim’s expertise comes very handy. FCX always implements the service and the carrier that can best deliver what BDS needs without a bias. Paired with outstanding customer service from the rest of the FCX team that, in my opinion is unparalleled – making them one of the most reliable, understanding and trustworthy vendors I have worked with so far. Thank you – Firstlight!
I have worked with Taz and the team at Firstlight Cloud Xchange since 2004. From the beginning of our engagement, both of our companies have grown together. Firstlight was integral part of building our voice and data network. The Cloud based services recommended by FCX proved to be more reliable and efficient than our previous setup. FCX installed and currently manages our telecom and network services. I am happy to say that we are very satisfied with their level of service and performance.
LSNYC is a large law firm with 600 lawyers in several locations across the five boroughs of New York City. Our network requirements are pretty complicated and elaborate – to say the least. We leveraged Firstlight Cloud Xchange’s expertise and their existing relationship with some of the major providers in the marketplace. FCX successfully deployed Cloud services that consolidated all our network services throughout all our locations on one platform with better uptime and lower cost. We are very happy with what FCX has done for LSNYC.
GET IN TOUCH
Let's Ignite Your Digital
Let’s rapidly identify core needs and discuss how a specific set of Cloud-Based Technologies can move your organization forward. A 15 minute initial conversation tends to suffice. Contact us and a Cloud Consultant will reach out to you to set up a short meeting.
Providers: Please note that Firstlight Cloud Xchange
only works through Distributors and Master Agencies.