COMPLEMENTING CLOUD SOLUTIONS
Solutions from different providers implemented as a single package – get the solution set that’s right for your business.
Finding the most suitable provider for your building whose services complementing your existing ones can come with challenges. Getting the exact solution for your specific needs can be easy. Get the necessary tech for your business to increase the efficiency and compliance your team needs and consider it done.
Modernize your business with Complementing Cloud Solutions
At FCX, we offer typical packages for a variety of products. However, we understand that our customers’ needs are unique, so please contact us for a tailored quote to meet your exact requirements.
Efficiently synchronized systems
Experience the power of synchronization with complementing cloud systems. Create more harmony and streamline your workflows to elevate productivity in your workplace.
Combine and optimize
Increase performance and reliability by implementing a combo package. Experience reduced implementation costs and save valuable time to get your new systems up and running.
Cutting-Edge IT Bundle
Our purpose-driven packages offer a fusion of reliable and cutting-edge solutions. They seamlessly complement each other , creating synergy between the two.
DETAILS
INTERNET CIRCUIT:
DIA Dedicated circuit, guaranteed speeds
BACK-UP BROADBAND:
Coax cable, asymmetrical
Fortinet / Velocloud / Versa / BigLeaf
UNIFIED COMMUNICATION PLATFORM:
Premier carrier, redundant set-up
Home > Core Plans > Complementing Cloud Solutions
For an organization with 10 staff members. Plans can be adjusted fitting your company size – contact team FCX for an exact quote.
Turn-up and activation options in under 5 weeks available.
UCaaS +
3 Managed Network Services
Best for Small Businesses, Retail or Single site 10 staff, remote or single site
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Network Services provider:
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1 primary dedicated internet circuit, 1 back-up broadband internet, 1 SD-WAN for fail safe, 1 WiFi
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Cloud Communication provider:
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10 UCaaS seats. 1 Office location or remote work with 1 LAN. Monthly service includes:
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Hardware - 10 handsets
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Desktop/Laptop or IPad software included for 10 users with subscription
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Smartphone app as an extension of the system - 10 users
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Call queue, Auto Attendant, Find-Me-Follow-Me, Voicemail
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SMS texting to customers or patients
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1 eFax at a minimum
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Full service integration: Expert project management and programming of system by FCX technician
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Full service integration: UCaaS hardware, software installation on premise or coaching remote
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Full service integration: 2 standard peripherals on-site (example: overhead paging, amplifier)
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Full service integration: Training of all staff, on-site or remote by FCX technician
READ MORE
2 page information sheet
Explains the importance of Unified Communications
2 page information sheet
Explains the benefits of a strong network
Home > Core Plans > Complementing Cloud Solutions
For an organization with 10 staff members. Plans can be adjusted fitting your company size – contact team FCX for an exact quote.
Turn-up and activation options in under 3 week available.
DETAILS
Fortinet / Velocloud / Versa / BigLeaf
CYBER SECURITY TRAINING:
Specialized provider – remote, online
NEXT-GEN ANTIVIRUS:
Installed remotely
CLOUD MIGRATION:
Fully managed; discussion, assessment, project line out, migration, post migration support
Cyber Security +
IaaS Cloud
Best for Small Businesses 10 staff, remote or single site
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Cyber Security provider 1:
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1 SD-WAN node with managed firewall
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Managed Endpoint Detection Response (EDR) for 40 end points
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Cyber Security provider 2:
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Next-Generation Antivirus (NGAV) for 10 users
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Cyber Security provider 3:
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Quarterly cyber security training all staff
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Cloud IaaS/PaaS/Compute provider:
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Migrate 1 server to the Cloud
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Microsoft Office 365 back-up
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FCX cyber security protocol design + support qualification cyber security insurance 50% discount
READ MORE
2 page information sheet
Explains the power of Cloud computing
2 page white paper
Explains the benefits of SD-WAN
Home > Core Plans > Complementing Cloud Solutions
For an organization with 50 staff members. Plans can be adjusted fitting your company size – contact team FCX for an exact quote.
Turn-up and activation options in under 5 weeks available.
DETAILS
VIRTUAL RECEPTIONIST OR KIOSK:
For self check-in. LAN hand-off included with project.
CONFERENCE ROOM SET:
Turn-key solution by leading provider. Screen with multiple built in cameras. Built in microphones. On table conference module not included.
ELECTRONIC MEETING ROOM SIGN:
Paired with calendar API into UCaaS platform. LAN hand-off and integration with UCaaS platfrm included with project.
UNIFIED COMMUNICATION PLATFORM:
Premier carrier; true UCaaS. Contact Center and marketing APIs not included.
SMS TEXTING:
Basic package included. Bulk texting separate add-on. texting standard security levels; not suited for transmission of data protected under NY Shield Act.
CALL QUEUE:
1 standard call queue included with package. Multiple queues or advanced call routing may be separate.
EFAX:
1 main efax included at minimum. If provider offers seat/fax service then 1 to 1 is included with pricing however not standard.
PERIPHERAL INTEGRATION:
Standard peripherals include: basic overhead paging systems of major brands, doorbuzzer through handset of existing system, basic strobe light integration. Installation of door buzzer system not included.
UCaaS/CCaaS + Hardware + Integration
Best for multi-site organizations50 staff, 3 sites, 5 remote workers
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Hardware provider:
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1 Virtual receptionist console or Check-in kiosk - Lease basis
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3 electronic meeting room signs - Lease basis
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1 standard conference room set-up; screen, audio, built in camera - Lease basis
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Cloud Communication provider:
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50 UCaaS Seats and 3 CCaaS Seats - 3 sites, 5 remote workers. Monthly service includes:
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Hardware - 50 handsets
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Desktop/Laptop or IPad software - 50 users of whom 3 are Contact Center Agents
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Smartphone app as an extension of the system - 50 users
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Call queue, Auto Attendant, Find-Me-Follow-Me, Voicemail
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SMS texting to customers or patients
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1 eFax at a minimum
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Full service integration: Expert project management and programming of system by FCX technician
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Full service integration: UCaaS hardware, software installation on premise or coaching remote
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Full service integration: 2x3 standard peripherals on-site (example: overhead paging, amplifier)
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Full service integration: Training of all staff, on-site or remote by FCX technician
READ MORE
1 page information sheet
Explains why businesses should invest in contact center technology
2 page case study
DTEN Success Story: USC Video Enables Classrooms and Conference Rooms with DTEN & Zoom
KEY FEATURES
PARTICIPATING PROVIDERS
Take the proven path during your cloud migration journey
FCX’s turn-key Complementing Cloud Solutions set provides not only the actual product suite that will get your business from idea to ideal, within it it also contains the underpinning of experience with and understanding of how XaaS solutions work together in the practical sense. Our whole- environment-management approach is based upon the idea that while each LAN is unique, cloud technologies have matured enough over the last 3 years to be able to offer this solution set.
The threshold has been reached where enough providers have recognized core needs modern businesses have and have created well-functioning practical applications most organizations can benefit from.
So while FCX’ Cloud Summit Framework© can provide the pathway to a unique blend of right-sized options for your organization, we also offer this set turn-key solution set for businesses to choose from.
For companies that undertake the process of cloud migration, the cloud can have noticeable impact.
Migrating to the cloud can have more than just a financial impact on your business, it can also reduce customer expectations and simplify IT solutions. It also provides increased agility and flexibility, empowering you to meet customer and market demands rapidly.
The benefits of transitioning to the cloud are wide–reaching. You’ll be able to innovate quicker, reduce costs, deliver fast business results, shift to an everything–as–a–service model, and better manage resource consumption. Additionally, cloud scalability allows you to easily adapt to changing workloads.
For companies that have already migrated to the cloud, and those that are considering the move, the cloud presents new opportunities to grow and better manage future digital needs. Don’t hesitate to join the many companies that have already started their journey to the cloud and are realizing its countless benefits.
While cloud migration can bring businesses a range of advantages and is a proven process, it can also be a complex undertaking that requires some time and planning to ensure success.
Before you start the process, it‘s important to assess your current infrastructure. This will help you understand what needs to be done and identify the most suitable target environment.
Discussion, detailed planning and predefined migration steps are part of the process
It can also help you plan how to use the cloud in the most efficient way by considering the computing resources you will need, the service level agreements you need to meet, and how you will manage the data you migrate. We invite all clients into this discussion, simply to ensure the proposed package is the right fit for your organization’s needs.
Once you have assessed your requirements and confirmed the package is right for your organization, you can then begin the actual migration process. This requires careful planning to ensure that all components of the migration are successful, from the setup of the cloud infrastructure or services to the data migration or turn-up.
FCX involves the selected provider in this process and your implementation manager quarterbacks this leg of the journey to ensure a smooth transition.
Successfully completing a cloud migration requires a disciplined approach. But with good planning and a commitment to meeting the goals you have defined, it is a repeatable process and worth the effort. With the right objectives, budget and milestones in place, cloud migration can be successfully implemented and reap long–term benefits for your business.
Low Price Guarantee
At FCX, we take great pride in delivering the best prices to our customers. We guarantee that the advertised price on our website is the lowest price available for the quality of service delivered.
Our commitment to our customers is that no one will ever pay more than a fair rate for a product. We focus on providing the best value for money - and on offering high quality at affordable rates.
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FIVEFOLD FORTRESS PLANS
FUNDAMENTAL FIVE PLANS
Propell past plateaus and reach new potential
Empower teams with a more modern working model. Because Cloud can help to ease increased resource demands, better consumption management and improved performance, cloud migration can bring the ability to innovate faster. This can both stimulate your teams and increase profitability.
Solutions for The Modern Workforce:
Collaborate through voice, video meeting, SMS/MMS, messaging and chat, content sharing and content storage.
Legacy telecom and IP features included, such as auto attendant, call queues, voicemail to e-mail, find-me-follow-me, bulk texting and reporting features.
FCX works with various reputable and reliable vendors to bring the right collaboration platforms to businesses.
Apps are easy to use, so staff can focus on their core tasks and use their communications platforms without effort. For more information, click here
Many businesses rely upon outsourced, fully functional contact centers that provide voice, chat and data-centric customer communications services.
Selecting the right contact center provider can be cumbersome. At FCX we have the experience in guiding clients through this process to ensure you optimize your customer communications. For more information, click here
Along with regular internet circuits such as cable/coax, fiber and Ethernet, FCX can also deploy completely private and secured internet circuits that meet the highest security standards. These “on-net” circuits provide a secured connection between your business and the data center, thus bypassing public internet. For sectors such as financial and healthcare – security is mandatory and required by the government.
FCX can deliver network services which meet the most stringent security and privacy requirements, installed and managed at your premises, to provide total reliability and peace of mind.
SD-WAN allows organizations to connect and manage their wide area networks using software-based controls and virtualization. Unlike traditional WANs that rely on physical infrastructure and dedicated lines, SD-WAN leverages the power of software-defined networking to optimize network performance, increase agility, and reduce costs.
SD-WAN is used to improve network connectivity and streamline operations across geographically dispersed locations. It’s utilized for:
- Enhanced Network Performance:
- Cost Optimization
- Centralized Network Management
- Improved Security
- Scalability and Flexibility
- Application Prioritization
To summarize, organizations can utilize SD-WAN to streamline network management, improve performance, reduce costs, and enhance security. The flexibility, scalability, and control offered by SD-WAN make it a valuable technology for optimizing wide area networks in the modern business landscape.
Managed firewall services are provided by qualified managed security services providers (MSSPs) to address security threats and to monitor your network traffic. Security professionals will monitor your network and provide analysis and reporting as part of a managed firewall package.
Endpoint Detection and Response focuses on monitoring and defending endpoints, such as computers, servers, and mobile devices, against various threats and malicious activities.
EDR solutions are designed to provide real-time visibility into endpoint events, collect and analyze endpoint data, and respond to potential security incidents. By monitoring endpoint activities, EDR tools can detect and prevent attacks, detect and isolate infected devices, and investigate security incidents.
With the increasing sophistication of cyber threats and the rise in remote work, EDR solutions have become essential in detecting and mitigating various types of attacks, including malware, ransomware, phishing, and insider threats. EDR comprises of:
- Endpoint Monitoring
- Threat Detection
- Incident Response and Investigation
- Remediation and Threat Hunting
- Compliance and Reporting
Next-Generation Antivirus (NGAV) refers to advanced antivirus software that utilizes innovative techniques for threat protection and detection. Unlike traditional antivirus solutions that rely on signature-based detection, NGAV employs various technologies like behavior analysis, machine learning, artificial intelligence, and cloud-based analytics to identify and prevent emerging threats.
The function of NGAV is to detect and prevent malware and fileless non-malware attacks. It Identifies malicious behavior and tactics, techniques and procedures (TTPs) from unknown sources.
NGAV is predominantly cloud-based, allowing for rapid deployment across a large number of endpoints. Additionally, it benefits from more frequent updates, incorporating the latest threat data. In contrast, legacy antivirus often necessitates manual or scripted installation on individual endpoint devices.
Platform as a Service comprises of third-party provider management of the cloud platform. The provider delivers the platform and tools necessary for developers to build, manage, and deploy applications. PaaS offers a streamlined development process, scalability, and cost savings by eliminating the need for developers to manage infrastructure. PaaS also provides a reliable and consistent environment for application development and deployment. Additionally, PaaS offers a collaborative and flexible platform for teams to work together and rapidly innovate.
Cloud storage refers to the practice of storing data on remote servers accessed through the internet or via direct connect or private pipes.
It involves uploading and storing files, documents, images, videos, and other digital content on servers owned and maintained by a cloud storage provider. These providers typically maintain multiple data centers across different locations, ensuring redundancy and data availability.
Cloud storage is utilized for various purposes, including Data Backup and Recovery Cloud storage allows businesses to securely backup their important data, providing a reliable means of data recovery in case of hardware failure, natural disasters, or other unforeseen incidents. It eliminates the need for local storage devices and provides automated backups for easy data restoration. For more information, click here
IaaS delivers computer infrastructure on an outsourced basis to support enterprise operations, typically providing hardware, storage, servers and data center space or network components; it may also include software.
GET IN TOUCH
Let's Ignite Your Digital
Transformation
Let’s rapidly identify core needs and discuss how a specific set of Cloud-Based Technologies can move your organization forward. A 15 minute initial conversation tends to suffice. Contact us and a Cloud Consultant will reach out to you to set up a short meeting.
Providers: Please note that Firstlight Cloud Xchange
only works through Distributors and Master Agencies.
