PLANS AND PRICING
You could save 12% when you buy customized cloud, IT, network services and telecom solutions through FCX.
Pick the perfect plan
Complementing Cloud Solutions
At FCX, we offer typical packages for a variety of products. However, we understand that our customers’ needs are unique, so please contact us for a tailored quote to meet your exact requirements.
UCaaS + 3 Managed Network Services
Best for Small Businesses, Retail or Single site10 staff, remote or single site
$
425
10 users / Monthly
10 users / Monthly
-
Network Services provider:
-
1 primary dedicated internet circuit, 1 back-up broadband internet, 1 SD-WAN for fail safe, 1 WiFi
-
Cloud Communication provider:
-
10 UCaaS seats. 1 Office location or remote work with 1 LAN. Monthly service includes:
-
Hardware - 10 handsets
-
Desktop/Laptop or IPad software included for 10 users with subscription
-
Smartphone app as an extension of the system - 10 users
-
Call queue, Auto Attendant, Find-Me-Follow-Me, Voicemail
-
SMS texting
-
1 eFax
-
Full service integration: Expert project management and programming of system by FCX technician
-
Full service integration: UCaaS hardware, software installation on premise or coaching remote
-
Full service integration: 2 standard peripherals on-site (example: overhead paging, amplifier)
-
Full service integration: Training of all staff, on-site or remote by FCX technician
Cyber Security +
IaaS Cloud
Best for Small Businesses 10 staff, remote or single site
$
1,099
10 users/ Monthly
10 users/ Monthly
-
Cyber Security provider 1:
-
1 SD-WAN node with managed firewall
-
Managed Endpoint Detection Response (EDR) for 40 end points
-
Cyber Security provider 2:
-
Next-Generation Antivirus (NGAV) for 10 users
-
Cyber Security provider 3:
-
Quarterly cyber security training all staff
-
Cloud IaaS/PaaS/Compute provider:
-
Migrate 1 server to the Cloud
-
Microsoft Office 365 back-up
-
FCX cyber security protocol design + support qualification cyber security insurance 50% discount
Request quote
*Contractual basis. Plan starts at $1,099/month for 10 staff. Range up to $1,275/month for 10 staff. Price depending upon location and length of contract. Pricing depending upon hardware availability. One time set up fee between $650-$1,199.
UCaaS/CCaaS + Hardware + Integration
Best for multi-site organizations50 staff, 3 sites, 5 remote workers
$
1,125
50 users, 3 sites and 5 remote / Monthly
50 users, 3 sites and 5 remote / Monthly
-
Hardware provider:
-
1 Virtual receptionist console or Check-in kiosk - Lease basis
-
3 electronic meeting room signs - Lease basis
-
1 standard conference room set-up; screen, audio, built in camera - Lease basis
-
Cloud Communicatino provider:
-
50 UCaaS Seats and 3 CCaaS Seats- 3 sites, 5 remote workers. Monthly service includes:
-
Hardware - 50 handsets
-
Desktop/Laptop or IPad software - 50 users of whom 3 are Contact Center Agents
-
Smartphone app as an extension of the system - 50 users
-
Call queue, Auto Attendant, Find-Me-Follow-Me, Voicemail
-
SMS Texting
-
1 eFax
-
Full service integration: Expert project management and programming of system by FCX technician
-
Full service integration: UCaaS hardware, software installation on premise or coaching remote
-
Full service integration: 2x3 standard peripherals on-site (example: overhead paging, amplifier)
-
Full service integration: Training of all staff, on-site or remote by FCX technician
Request quote
*Contractual basis. Program starts at $1,125/month for 50 staff. Range up to $1,325/month for 50 staff. Price depending upon location, amount of features requested, calling plans and length of contract. Pricing depending upon hardware availability. One time set up fee between $750-$2,250.
Great Value
KEY FEATURES
Cloud Summit Framework
For Summit details and a tailored quote for both Venture and Enterprise Plans, please contact a FCX representative.
Cloud Summit Plans
Professional
For solo enterpreneurs and start-ups1 single site or 1 remote site
1-3 staff
Free
-
Project includes up to 3 different types technology assets. Those services are billed by the provider as a separate solution
-
In-take Zoom meeting
-
Project discussion and options – Basic Framework 2
-
Proposal by up to 3 providers
-
Basic project support- monitoring of carrier emails and intervention in case deadlines are not met
-
2 bill reviews
Request quote
*Not a stand-alone offer. Cloud Summit Framework Process Service for clients enrolling in contractual services only. Not a stand-alone offer.
Team
Best for small businesses,retail or single site hospitality
3-15 staff
$
500
/ Project
/ Project
-
Project includes up to 5 different types technology assets. Those services are billed by the provider as a separate solution
-
In-take Zoom meeting
-
Cloud Summit Framework support. Support is remote only
-
Proposal by up to 3 providers
-
Full project support during implementation phase. FCX help desk acts on behalf of client
-
2 bill reviews
-
Helpdesk support for up to 6 months after project completion
Request quote
*One time $500 per project. Not a stand-alone offer. Cloud Summit Framework Process Service for clients enrolling in contractual services only. Not a stand-alone offer.
Venture
One or many sites andremote workers
15-200 staff
$
1,750
Starting price per project
Starting price per project
-
Pricing depends upon amount of technology asset types and amount of end points
-
In-take Zoom meeting
-
Cloud Summit Framework support- on-site and remote
-
Proposal by up to 3 providers
-
Full project support- FCX help desk acts on behalf of client
-
Unlimited bill reviews for up to 1 year
-
Helpdesk support for the life of the account
Request quote
*One time $1,750-$7,250 per project. Not a stand-alone offer. Cloud Summit Framework Process Service for clients enrolling in contractual services only. Not a stand-alone offer.
Enterprise
For mid market andenterprise accounts, remote or
many sites; 200+ staff
$
12,500
Starting price per project
Starting price per project
-
Pricing depends upon amount of technology asset types and amount of end points
-
In-take Zoom meeting
-
Cloud Summit Framework support- on-site and remote
-
Proposal by up to 3 providers
-
Full project support- FCX help desk acts on behalf of client
-
Unlimited bill reviews for up to 1 year
-
Helpdesk support for the life of the account
Request quote
*Starting price $12,500 per project. *Not a stand-alone offer. Cloud Summit Framework Process Service for clients enrolling in contractual services only. Not a stand-alone offer.
Level 2 Service Support Plan
Our core offering to ensure ongoing support remains in place. Discounts available for clients signing 3 year contracts.
Level 2 Service Support Plans
Silver Package
Best for Small Businesses, Retail or Single site10-25 staff, remote or single site
$
74
10-25 staff / Monthly
95
10-25 staff / Monthly
-
Phone helpdesk service 8:30 AM-6 PM weekdays
-
E-mail helpdesk 6 AM-10 PM weekdays
-
Bill reviews upon request
-
1 Annual report
-
Up to 3 consultant meetings annually
-
Up to 3 technical dispatches at no charge per year
-
Bonus: Cloud Summit Team Plan at 25% discount
Contact sales
*Contractual basis. $74.95/month. Qualifying clients only. Level 2 Service Support Plans complement contractual services procured through FCX.
Gold Package
Best for Small and Midsize Businesses26-150 staff, multiple sites and remote staff
$
149
26-150 staff / Monthly
95
26-150 staff / Monthly
-
Phone helpdesk service 8:30 AM-6 PM weekdays
-
E-mail helpdesk 6 AM-10 PM weekdays and weekends
-
Bill reviews upon request
-
1 Annual report
-
Up to 6 consultant meetings annually
-
Up to 3 technical dispatches at no charge per year
-
Bonus: Cloud Summit Team Plan at 25% discount
Contact sales
*Contractual basis. $149.95/month. Qualifying clients only. Level 2 Service Support Plans complement contractual services procured through FCX.
Platinum Plan
Best for mid market and enterprise accounts -150+ staff, multiple sites and remote staff
$
324
Starting rate - 150+ staff/ Monthly
95
Starting rate - 150+ staff/ Monthly
-
Phone helpdesk service 8:30 AM-6 PM weekdays
-
E-mail helpdesk 4 AM- 12 AM weekdays and weekends
-
Bill reviews upon request
-
1 Annual report
-
Up to 12 consultant meetings annually
-
Up to 3 technical dispatches at no charge per year
-
Bonus: Enterprise or Venture Cloud Summit Plan at 25% discount
Contact sales
*Contractual basis. $324.95/month. Qualifying clients only. Level 2 Service Support Plans complement contractual services procured through FCX.
TRENDING NOW
Our mos popular plans at a glance. Quick turn-up between 1 1/2 – 6 weeks available, depending upon site and location.
Fundamental Five Plans
Advance Plan
Best for Small Businesses, Retail or Single site Hospitality10 staff, remote or single site
$
999
/ Monthly
-
Network Services provider:
-
1 primary dedicated internet circuit, 1 back-up broadband internet, 1 SD-WAN for fail safe, 1 WiFi
-
Cloud IaaS/PaaS/Compute provider:
-
Migrate 1 server to the Cloud
-
Cyber Security provider:
-
1 Cloud managed firewall, EDR for 15 end points
-
Cloud Communication provider:
-
10 UCaaS seats
-
Full service integration: UCaaS hardware, software and 2 standard peripherals
-
FCX Consultation services:
-
Bonus: Cloud Summit Team Plan at 50% discount
Request quote
*Contractual basis. Program starts at $999/month for 10 staff. Range up to $1,375/month for 10 staff. Price depending upon location and length of contract. Pricing depending upon hardware availability. One time set up fee between $650-$1,200.
Kick Starter
Premium Plan
Best for multi-site organizations50 staff, 3 sites, 5 remote workers
$
4,999
/ Monthly
-
Network Services provider:
-
3 sites; per site: 1 primary dedicated internet circuit, 1 back-up broadband internet, 1 SD-WAN for fail safe, 1 WiFi
-
Cloud IaaS/PaaS/Compute provider:
-
Create hybrid cloud environment for 3 sites and 5 home offices
-
Cyber Security provider:
-
1 Cloud managed firewall, EDR for 1100 end points for 3 locations
-
Cloud Communication provider:
-
50 UCaaS Seats and 3 Contact Center Seats
-
Full Service Integration: UCaaS hardware, software and 2x3 standard peripherals
-
FCX Consultation services:
-
Bonus: Venture Cloud Summit Plan at 50% discount
Request quote
*Contractual basis. Program starts at $4,999/ month for 15 staff. Range up to $5,875/ month. Price depending upon location and length of contract. Pricing depending upon hardware availability. One time set up fee between $4,250-$6,250.
Alliance Plan
Best for mid market and enterprise accounts -250 staff, 10 sites and remote workers
$
42,775
/ Monthly
-
Network Services provider:
-
10 sites; per site: 1 primary dedicated internet circuit, 1 back-up broadband internet, 1 SD-WAN for fail safe, 1 WiFi
-
Cloud Connect provider:
-
Direct Connect to AWS, Google Cloud or MS Azure
-
Cloud IaaS/PaaS/Compute provider:
-
Fully cloud environment (Infrastructure & Security)
-
Cyber Security provider:
-
5 Tier layered Cyber Security Solution with Virtual CISO
-
Cloud Communication provider:
-
250 UCaaS Seats and 20 Contact Center Seats
-
Bonus: Enterprise Cloud Summit Plan at 50% discount
Request quote
*Contractual basis. Program starts at $42,775/ month. Price depending upon location and length of contract. Pricing depending upon hardware availability. One time set up fee starts at $19,500.
Workerboost Platform Plans
Connect Pro Plan
Best for Small Businesses, Retail or Single site Hospitality10 staff, remote or single site
$
175
10 users / Monthly
-
Cloud Communication provider:
-
10 UCaaS seats. Monthly service includes:
-
Hardware - 10 handsets
-
Desktop/Laptop or IPad software - 10 users
-
Smartphone app as an extension of the system - 10 users
-
Call queue, Auto Attendant, Find-Me-Follow-Me, Voicemail
-
SMS texting
-
1 eFax
-
Full service integration: Expert project management and programming of system by FCX technician
-
Full service integration: UCaaS hardware, software installation on premise or coaching remote
-
Full service integration: 2 standard peripherals on-site (example: overhead paging, amplifier)
-
Full service integration: Training of all staff, on-site or remote by FCX technician
Request quote
*Contractual basis. Program starts at $175/month for 10 staff. Range up to $275/month for 10 staff. Price depending upon location, amount of features requested, calling plans and length of contract. Pricing depending upon hardware availability. One time set up fee between $250-$1,750.
Communify Plan
Best for multi-site organizations50 staff, 3 sites, 5 remote workers
$
975
50 users, 3 sites and 5 remote / Monthly
-
Cloud Communication provider:
-
50 UCaaS seats and 3 CCaaS seats - 3 sites, 5 remote workers. Monthly service includes:
-
Hardware - 50 handsets
-
Desktop/Laptop or IPad software - 50 users of whom 3 are Contact Center agents
-
Smartphone app as an extension of the system - 50 users
-
Call queue, Auto Attendant, Find-Me-Follow-Me, Voicemail
-
SMS texting
-
1 eFax
-
Full service integration: Expert project management and programming of system by FCX technician
-
Full service integration: UCaaS hardware, software installation on premise or coaching remote
-
Full service integration: 2x3 standard peripherals on-site (example: overhead paging, amplifier)
-
Full service integration: Training of all staff, on-site or remote by FCX technician
Request quote
*Contractual basis. Program starts at $975/month for 50 staff. Range up to $1,125/month for 50 staff. Price depending upon location, amount of features requested, calling plans and length of contract. Pricing depending upon hardware availability. One time set up fee between $750-$2,250.
Great Value
Elite Plus Plan
Best for mid market and enterprise accounts -250 staff, 10 sites and remote workers
$
4,725
250 users , 10 sites and remote / Monthly
-
Cloud Communication provider:
-
250 UCaaS seats and 20 CCaaS seats - 3 sites, 40 remote workers. Monthly service includes:
-
Hardware - 210 handsets
-
Desktop/Laptop or IPad software - 250 users of whom 20 are Contact Center agents
-
Smartphone app as an extension of the system - 250 users
-
Call queue, Auto Attendant, Find-Me-Follow-Me, Voicemail
-
SMS texting
-
1 eFax
-
Full service integration: Expert project management and programming of system by FCX technician
-
Full service integration: UCaaS hardware, software installation on premise or coaching remote
-
Full service integration: 2x10 standard peripherals on-site (example: overhead paging, amplifier)
-
Full service integration: Training of all staff, on-site or remote by FCX technician
Request a quote
*Contractual basis. Program starts at $4,725/month for 250 staff. Range up to $5,825/month for 250 staff. Price depending upon location, amount of features requested, calling plans and length of contract. Pricing depending upon hardware availability. One time set up fee between $2,500-$5,500.
Fivefold Fortress Plans
Fagaras Plan
Best for Small Businesses10 staff, remote or single site
$
779
10 users/ Monthly
-
Cyber Security provider 1:
-
1 SD-WAN node with managed firewall
-
Managed Endpoint Detection Response (EDR) for 40 end points
-
Cyber Security provider 2:
-
Next-Generation Antivirus (NGAV) for 10 users
-
Cyber security provider 3:
-
Quarterly cyber security training all staff
-
FCX cyber security protocol and plan design + support qualification cyber security insurance 50% discount
Request a quote
*Contractual basis. Program starts at $779/month for 10 staff. Range up to $835/month for 10 staff. Price depending upon location, amount of features requested and length of contract. Pricing depending upon hardware availability. One time set up fee between $250-$1,750.
Malbork Plan
Best for multi-site organizations50 staff, 3 sites, 5 remote workers
$
5,395
50 users - 3 sites and 5 remote / Monthly
-
Cyber security provider 1:
-
SD-WAN node with managed firewall for 3 sites
-
Cyber security provider 2:
-
Managed Detection and Response (XDR) for 200 end points
-
Network Security Monitoring
-
Next-Generation Antivirus (NGAV) for 50 users
-
Cyber Security provider 3:
-
Quarterly cyber security training all staff
Request a quote
*Contractual basis. Program starts at $5,395/month for 50 staff. Range up to $5,735/month for 50 staff. Price depending upon location, amount of features requested and length of contract. Pricing depending upon hardware availability. One time set up fee between $1,750-$2,250.
Great Value
Himeji Plan
Best for mid market and enterprise accounts -250 staff, 10 sites and remote workers
$
21,999
250 users - 10 sites and remote / Monthly
-
Cyber Security provider 1:
-
SD-WAN node with managed firewall for 10 sites
-
Cyber Security provider 2:
-
Managed Detection and Response (XDR) for 1,000 end points
-
Next-Generation Antivirus (NGAV) for 250 users
-
Network Security Monitoring
-
Cyber security provider 3:
-
Quarterly cyber security training all staff
Request a quote
*Contractual basis. Program starts at $21,999/month for 250 staff. Range up to $28,500/month for 250 staff. Price depending upon location, amount of features requested and length of contract. Pricing depending upon hardware availability. One time set up fee between $5,335-$7,850.
FCX Cyber Promo
For qualifying customers only. Promo pricing now available from 04/01/2024 through to 07/31/2024
Secure - Protect - Connect Plan
Best for Small Businesses
$
50
1 User / Monthly
1 User / Monthly
-
Endpoint security for laptop/desktop - MDR
-
Email security for MSO365 - IDR
-
Microsoft Office 365 license
-
Cloud-Based Telecom: 1 UCaas seat w. unlimited US Calls
Request a Quote
*Contractual basis. Program starts at $50/month for 10 staff. Price depending upon location, amount of features requested and length of contract. Pricing depending upon hardware availability. One time set up fee between $250-$1,250.
Turn-up and activation options in under 2 weeks available.
For an organization with 10-25 staff members. Plans can be adjusted fitting your company size – contact team FCX for an exact quote.
Palisade Plan
Best for Small Business25 staff, with single site and 1-5 remote
$
1,749
25 users - single site & remote / Monthly
25 users - single site & remote / Monthly
-
1 Managed firewall
-
Next-Generation Antivirus (NGAV) for 25 users
-
Managed Endpoint Detection Response (EDR) for 50 end points
-
Quarterly cyber security training all staff
-
Disaster Recovery Back-up of all data of on server
Request a Quote
*Contractual basis. Program starts at $1,749/month for 25 staff. Range up to $2,125/month for 25 staff. Price depending upon location, amount of features requested and length of contract. Pricing depending upon hardware availability. One time set up fee between $75-$1,750.
Turn-up and activation options in under 4 weeks available.
For an organization with 25 staff members. Plans can be adjusted fitting your company size – contact team FCX for an exact quote.
Citadel Plan
Best for multi-site organizations50 staff, 3 sites, 5 remote workers
$
3,749
50 users - 3 sites & remote / Monthly
50 users - 3 sites & remote / Monthly
-
3 Managed firewalls
-
Next-Generation Antivirus (NGAV) for 50 users
-
Managed Endpoint Detection Response (EDR) for 100 end points
-
Quarterly cyber security training all staff
-
Disaster Recovery Back-up of all data of on server
Request a Quote
*Contractual basis. Program starts at $3,749/month for 50 staff. Range up to $3,849/month for 50 staff. Price depending upon location, amount of features requested and length of contract. Pricing depending upon hardware availability. One time set up fee between $225-$2,250.
Turn-up and activation options in under 4 weeks available.
For an organization with 50 staff members. Plans can be adjusted fitting your company size – contact team FCX for an exact quote.
PARTICIPATING PROVIDERS
Visit our FCX Showroom and reimagine your Cloud possibilities
Visit us in the FCX showroom and discuss your options.
Discover new Cloud trends, get individual advice and start the Cloud Summit process when ready.
Frequently Asked Questions
Am I signing up under a contract?
- Except for the Cloud Summit Plans, which are one-time projects with a fee however not term, all other plans involve contractual obligations. The Level 2 Service Support Service requires a contract with FCX, all other plans are a composite of provider services plans which required commitment terms.
What forms of payment do you accept?
- We accept Visa, Mastercard, Discover credit cards and and PayPal, and for Team, Venture and Enterprise plans, we can invoice you. Invoices can be paid by credit card, check, wire, or ACH.
What happens if I already have part of the services listed under a package?
- No worries, FCX has you covered. Because we offer each IT stack as a separate or stand-alone service also, we can create an a tailored solution for your organization.
Does Firstlight Cloud Xchange offer discounts for nonprofit organizations?
- Yes, we offer a discounted rate for nonprofits on our Professional or Team Cloud Summit plans. See if your organization qualifies by applying.
GET IN TOUCH
Let's Ignite Your Digital
Transformation
Let’s rapidly identify core needs and discuss how a specific set of Cloud-Based Technologies can move your organization forward. A 15 minute initial conversation tends to suffice. Contact us and a Cloud Consultant will reach out to you to set up a short meeting.
Providers: Please note that Firstlight Cloud Xchange
only works through Distributors and Master Agencies.
