Our Team

We are committed to your success.

It takes a Team

It takes a great team of talent to accomplish your goals.

Dynamite comes in small packages! It’s easy to draw that parallel to FCX. With an ultra-capable team that is simply all pure muscles and no fat – no IT or Telecom requirement is a challenge that we cannot win.

But don’t let our size fool you. Firstlight team is powered and supported by a deep bench of engineers, industry leading Security Specialists and Virtual CISOs. Firstlight Cloud Xchange is a proud partner of the top 5 largest Technology Distributors in the nation. Each of these distributors allocated dedicated engineering and tech support to all of FCX’s customers and prospects. This means that you – as an SMB business owner, don’t have to hire and retain a Security & IT officer or a CISO (Chief Information and Security Officer) in your staff. FCX will alleviate that cost (at least between $150K-$200K, annually) from your payroll. Since our brokered services are fully managed 24x7x365, you never need to worry about a breach. The eyes that are watching your network and services, never take any vacation and are never closed. So, you can relax knowing your business is secured.

Our build and structure allows us to cater to businesses of all sizes in the SMB environment – a sector typically overlooked by our larger corporate competitors because of their business model and cost structure. From the time of initial engagement with your business and service assessment to full implementation and production – typically is completed in a week or two while others take months. This is a significant advantage for you. We will lower your current cost and deliver cutting edge solution and put your business on the fast lane.

Network panel Switch and cable in data center
Taslim "Taz" Khan

Taslim “Taz” Khan

Founding Partner & CEO

He is a founding partner and the CEO of Firstlight Cloud Xchange. Taz is a veteran in the Telecom industry dating back to 1998, right after deregulation. After a brief but successful stint in Corporate America, Taz became a Channel Partner and started Firstlight Management Corporation in 2003. Since inception, Firstlight has engaged with over 500 businesses and helped many customers successfully transition over to the Cloud platform. Taz brings invaluable expertise and guidance to businesses all size when it comes to the latest technological innovation in the Cloud industry.

Taz attended Utah State University. He also successfully completed many Cloud Certification and Trainings offered in the industry. In his spare time, Taz keeps physically active and enjoys a good book while listening to a classic vinyl.

Iris Lentjes

Founding Partner & VP of Customer Care & Operations

She is responsible for delivering a smooth Cloud transition and satisfactory customer experience – drawing from her expertise that span nearly two decades in the Telecom and Cloud industry. Aside from customer engagement, Iris is also responsible for the day to day operation of the FCX staff and business development. She regularly attends national training sessions to showcase and implement new back office management tools such as CRM, Ticketing and Project Management platforms. A strong believer in automation – Iris regularly develops internal process and protocols that guarantee that all customer issues during implementation and after are captured and resolved. Her industry experience plays a crucial role in guiding clients through the process of adoption of new and more advanced Cloud based solutions. Iris is a Dutch native who immigrated to the US in 1999 and has a bachelor degree in Hotel Management of the Hogelschool Zuyd in Maastricht The Netherlands.

Iris Lentjes
Peter Vukman

Peter Vukman

Tech Support & Customer Care Manager

He is a hospitality worker-turned-Tech Support & Customer Care Manager. Peter enjoys creating and fostering relationships as well as taking care of the client’s technical needs. When Peter begins with a new client, they gain a teammate who likes to journey with them in their current and future Cloud Communication endeavors. His extensive customer care experience and newfound technical knowledge allows him to speak the language of technology to all levels of the organization in order to ensure success in project implementation. Peter holds several IT certificates such as CompTIA -A+; -Network + & -Security +. He also is a RingCentral Communications Professional (RCCP) & Star2Star Communications Certified Installer. When he isn’t working, you’ll find Peter in nature on foot or on his mountain bike.

Tiffany Jimenez

Sales Support Specialist

Tiffany Jimenez comes with an extensive experience in sales and hospitality making her dedicated to the craft. Prior to joining FCX, she spent the better part of a decade perfecting her abilities in customer service. She prides herself on her capacity to tackle all obstacles to ensure satisfaction for all customers with their service. Tiffany strives to provide the best and least stressful experience to all. She is new to the Tech industry; however, she is beyond excited to embark on this new journey and learn all the ins and outs of the field. When not on the clock she enjoys going out on adventures with friends, playing with her pets, and taking on new art projects.

Tiffany Jimenez

GET IN TOUCH

Let's Ignite Your Digital
Transformation

Let’s rapidly identify core needs and discuss how a specific set of Cloud-Based Technologies can move your organization forward. A 15 minute initial conversation tends to suffice. Contact us and a Cloud Consultant will reach out to you to set up a short meeting.

Providers: Please note that Firstlight Cloud Xchange

only works through Distributors and Master Agencies.

FCX. Cloud 9. Delivered.



    Scroll to top
    Cloud 9 - Delivered!

    You have successfully subscribed to the newsletter

    There was an error while trying to send your request. Please try again.

    Cloud 9 - Delivered! will use the information you provide on this form to be in touch with you and to provide updates and marketing.