Complete Your Digital Transformation

Leverage the latest innovations.
Overhaul your platforms through use of software-defined technology and data center based computing and networking power.

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Full Implementation and Ongoing Support
of your Software Defined Solutions, Circuits, Infrastructure as a Service and more

The information technology innovators of our time are not sitting still. New cloud based technologies are introduced at regular intervals. At this point in time it is truly cost effective and safe to migrate to the cloud.

What’s more, a dispersed workforce and consumers who like to interact with your business through digital platforms and interfaces demand your IT team stays on top of the latest technological offerings. Modern CRM platforms, integrated social media and secure endpoints allowing for more interaction attract workforce talent and customers alike.

In order to move all of your initiatives forward it tends to be helpful to have a single point of contact to discuss all of your initiatives and find the appropriate vendors for them.  Such structure alleviates pressures from stakeholders and ensure projects do not get delayed or stalled.

PTC reported in 2018 that executives stated that the top benefits of digital transformation include improvement of operational efficiency (40%), faster time to market (36%, and meeting customer expectations (35%). As a result, it is to an organization’s benefit to complete outstanding digital transformation project and ensure they are completed successfully.

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Networks and Software Drivers are becoming more and more Integrated

With the widespread retirement of the legal copper POTS platform and introduction of fiber and 5G the speed and reliability challenge which dominated the ’00s and even the ’10 seem now to have been resolved. In addition, because of the invention of SD-WAN and SASE on premise hardware remains relevant however has become less dominant and essential.

This provides opportunity and flexibility to companies who are ready to embark on the cloud journey, freeing up budgets for consumer facing technology solutions.

FCX is ready to have this conversation as well as many other ones, having been active in the IT and Cloud space over the last 20 years. We like to test technology in-house so clients can benefit from that knowledge and continuously educate ourselves as well as evaluate technology solutions so our clients may benefit.

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How Cloud Can Enhance Your Business

Please find a selection of modern solutions here, representing the best of what this decade has had to offer thus far

Solutions for The Modern Workforce:

Secure your data by leveraging the cloud. Data centers are especially designed for the purpose of keeping data stored securely or, in case of low cost storage options, in a very inexpensive way.

Providers offer flexible ways to scale and offer geographically dispersed facilities to counter the possibility of the impact of disruptive environmental events.

Cloud direct connect establishes a controlled connection between the organization’s private network and a public cloud. Direct connect allows the organization to interact with public, private and hybrid clouds from a private, dedicated network.

This option replaces a standard Internet connection which offers more protection and reliability so businesses can rest assured they can access critical data stored in the cloud.

Managed Security Services (MSS) are network security services that have been outsourced to a service provider. Increasingly, organizations that previously managed IT security in-house are turning to MSS in order to alleviate the pressures that arise from a growing complexity.

MSS would include endpoint security as well as managed detection and managed response with 24/7/365 coverage for all applicable end points.

Along with regular internet circuits such as cable/coax, fiber and ethernet, FCX can also deploy completely private and secured internet circuits that meet the highest security standards. These “on-net” circuits provide a secured connection between your business and the data center, thus bypassing public internet. For sectors such as Financial and Health Care – security is mandatory and required by the government.

FCX can deliver internet circuits that meet the most stringent security and privacy requirements, installed and managed at your premises, to provide total reliability and peace of mind.

“Software-defined networking in a wide area network” (SD-WAN) allows organizations to build higher performance networks by using lower-cost and commercially available internet access. This can then partially or wholly replace legacy technologies such as MPLS.

While being slowly replaced by SD-WAN, Multiprotocol Label Switching (MPLS) remains a reliable routing technique independent of Communication protocols that is designed to speed up and shape traffic flows across enterprise-wide areas and service provider networks.

It is a more efficient alternative to traditional IP routing, and while router hardware has improved significantly since MPLS was first developed, it remains important and popular due to various benefits, particularly security, flexibility and traffic engineering.

No land based internet circuit available? No problem. FCX works with various providers who bypass all networks and provide data transmission via a Fixed Wireless circuit (WiMax).

While robust enough to serve as a primary data circuit as data is transmitted over microwave, WiMax is also the go-to solution for connectivity needs during events. Various WiMax providers offer non-subscription based temporary event services. In addition, this type of connectivity can also be used at construction site.

On the other hand, satellite services are available for areas which are remote or can serve as a fail-over option alike.

Mobile solutions comprise of corporate packages for Cellular Services and smartphones. FCX offers consultation and migration support for all major US based brands.

Besides this, 4G/5G LTE is a modern solution for kiosk connectivity, cost effective back-up and replacement of legacy POTS lines for alarm services.


See what our customers are saying…

Firstlight Cloud Xchange manages our phone system. We Have been working with them for the last 10 years. They always deliver on their service and price is on point.


    I first started working with Firstlight Cloud Xchange back in 2003 when I was an employee at another company. Since then, I have opened my own company and they have provided communication services to my organization at multiple locations. Our recent migration to the Cloud for all our services had been completely seamless. The installation was on time and the ongoing management provided by Firstlight helps OSG meet our daily needs and grow our business.


      I work closely with Firstlight Cloud Xchange as the IT Manager of BDS and can say with confidence that it is and has been a great working and learning experience. As a customer and not an industry insider, it is not possible for us to know which carrier is telling the truth or how reliable their product really is. This is where Taslim’s expertise comes very handy. FCX always implements the service and the carrier that can best deliver what BDS needs without a bias. Paired with outstanding customer service from the rest of the FCX team that, in my opinion is unparalleled – making them one of the most reliable, understanding and trustworthy vendors I have worked with so far. Thank you – Firstlight!


        I have worked with Taz and the team at Firstlight Cloud Xchange since 2004. From the beginning of our engagement, both of our companies have grown together. Firstlight was integral part of building our voice and data network. The Cloud based services recommended by FCX proved to be more reliable and efficient than our previous setup. FCX installed and currently manages our telecom and network services. I am happy to say that we are very satisfied with their level of service and performance.


          LSNYC is a large law firm with 600 lawyers in several locations across the five boroughs of New York City. Our network requirements are pretty complicated and elaborate – to say the least. We leveraged Firstlight Cloud Xchange’s expertise and their existing relationship with some of the major providers in the marketplace. FCX successfully deployed Cloud services that consolidated all our network services throughout all our locations on one platform with better uptime and lower cost. We are very happy with what FCX has done for LSNYC.


            GET IN TOUCH

            Let's Ignite Your Digital

            Let’s rapidly identify core needs and discuss how a specific set of Cloud-Based Technologies can move your organization forward. A 15 minute initial conversation tends to suffice. Contact us and a Cloud Consultant will reach out to you to set up a short meeting.

            Providers: Please note that Firstlight Cloud Xchange

            only works through Distributors and Master Agencies.

            FCX. Cloud 9. Delivered.

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            Cloud 9 - Delivered!