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Digital Transformation is here to stay. Work with the right partner to select and implement cutting edge Cloud, XaaS, Network services, Hardware, Software, AI and IOT solutions for your business..

FCX Project Examples

Whether you‘re seeking to revamp one or multiple IT stacks, FCX has everything you need. Our team is ready to assist with your digital transformation journey, no matter where you begin. Take a look at our project examples below.

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Disaster Recovery Planning

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Cyber
Security
Assessment

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Affordable Tech Suite for Hospitality

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Integrate AI - Artificial Intelligence

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Qualify for Cyber Insurance Quickly

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Upgrade to UCaaS that works with MS Teams

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Modernize Office Tech - Boost Engagement

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XaaS for Office in Foreign Country

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POTS Transformation Project

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Repeat Remote Office Implementation

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Set-up Hybrid Cloud or Multi Cloud

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Migrate from MPLS to SD-WAN

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DISASTER RECOVERY
PLANNING

The importance of having a Disaster Recovery Plan for digital and IT technology cannot be overstated in today‘s business landscape.

Disaster recovery planning gained prominence during the 1970s – exactly when businesses began to increase dependence on computer-driven tasks. This means it has always been important to pay attention to this aspect of IT.

Part of the disaster recovery plan will be to identify potential risks, prioritize them, and develop recovery strategies. Regularly reviewing and updating the plan, as well as ensuring all employees are trained, are also crucial steps.

With a well-designed disaster recovery plan in place, businesses can minimize the impact of disasters and safeguard their critical data and IT systems.

Every business is unique and faces different potential risks. When tackled as a project, the team of advisors and sales engineers will take the time to understand business processes and IT infrastructure, and create a customized strategy to addresses specific needs and vulnerabilities. This to ensure a robust plan is in place, specifically designed for the organization. In addition, because IT disaster recovery plans are not a one-time solution, they require constant updates and maintenance.

FCX project manages this service as well so an advisor can work with the team to regularly review and update the plan as the business and IT systems evolve. By having an advisor on board, organizations can ensure that the disaster recovery plan remains relevant and effective.

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1 Page Information Sheet
7 steps of creating and testing a disaster recovery plan

CYBER SECURITY
ASSESSMENT

Today, the importance of cyber security assessment cannot be overstated, as the demand for protection against potential cyber attacks continues to rise. This is especially true in light of the increasing use of electronic personal health information, making it necessary to conduct a HIPAA security risk assessment.

This assessment serves the key objective of safeguarding such information and ensuring its confidentiality, integrity, and availability. Similarly, financial institutions must comply with regulations like the Gramm-Leach–Bliley Act, which requires regular cyber security assessments to protect customer information.

As technology continues to evolve and regulations become stricter, a cyber security risk assessment is the only way to ensure compliance and adequate protection for your business. This is because technology that may have been sufficient to protect your business three years ago, may now require upgrades to combat the growing sophistication of cyber threat actors and the increasing number of digital endpoints on any given network.

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1 Page Information Sheet
7 steps of a cyber security assessment

AFFORDABLE TECH SUITE
FOR HOSPITALITY

Running a restaurant, bar or hotel can be tough, but add in the challenges of IT and it’s like taking a well-done steak and setting it on fire.

For starters, most independent hospitality entrepreneurs don’t have a lot of experience or expertise when it comes to IT. This means they may not know the best systems to use or how to handle technical issues. And let’s face it, they’re already wearing a million hats, from cooking and managing staff to dealing with customer complaints. Who has time to also be the IT guru? Plus, the cost of setting up and maintaining an in-house IT infrastructure can be overwhelming for a small business. Servers, software, and licenses all add up quickly. And when something goes wrong, it’s not just a headache, it’s also a major cost to fix.

All of this can lead to inefficiencies and errors that can negatively impact the business. Managed solutions offer a one-stop-shop for all IT needs, making it easier for independent hospitality entrepreneurs and owners to navigate the complicated world of technology. By consolidating all IT needs into one system, it not only simplifies things but also saves money in the long run. So, a managed IT solution is like adding a side of fries to a juicy burger – it just makes everything better.

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1 Page Brochure
All-In-One Hospitality Offer

INTEGRATE
AI

Artificial Intelligence (AI) is a rapidly growing technology that has the potential to transform businesses of all sizes.

With its ability to analyze and process large amounts of data, AI can help small, mid-sized, and enterprise businesses improve efficiency, increase productivity, and make better decisions.

While this field is still in development and shifts can start happening quickly, it’s already clear in various ways how AI can benefit businesses of different sizes.

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1 Page Information Sheet
Integrate AI

QUALIFY FOR
CYBER INSURANCE QUICKLY

Cyber insurance is becoming increasingly necessary for businesses in today‘s digital world, where cyber attacks are on the rise. These attacks can cause serious financial and reputational damage, making cyber insurance a crucial safeguard for businesses. This insurance provides financial protection against cyber attacks and covers expenses related to data breaches, cyber extortion, and interruption of business operations. It also offers support for reputation management and legal protection, and often comes with risk assessment and management services.

Businesses of all sizes and industries that handle sensitive data or rely on technology should consider cyber insurance. It can be obtained through traditional insurance carriers or specialized providers, and its cost may vary depending on factors such as business size, cybersecurity measures in place, and prior history of cyber incidents. By following a checklist of necessary technologies and protocols, businesses can qualify for cyber insurance and protect themselves from the damages of potential cyber attacks.

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1 Page Information Sheet
Cyber Insurance Tech Requirements

UPGRADE TO UCAAS THAT WORKS
WITH MS TEAMS

UCaaS (Unified Communications as a Service) has become a vital tool for businesses, offering a versatile and integrated platform for communication and collaboration. A recent trend is the integration of stand-alone UCaaS solutions with Microsoft Teams, a popular platform for team communication and collaboration.

This integration offers several benefits, including a familiar and user-friendly interface, seamless integration with Microsoft 365, and cost-effectiveness. However, standalone MS Teams for UCaaS also has limitations, such as a lack of advanced features and reliance on Microsoft servers‘ reliability.

As a result, there has been a trend of combining another UCaaS provider on top of MS Teams, providing enhanced UCaaS features, multi-platform compatibility, and redundancy. This approach also has disadvantages, including complexity and cost, as well as a potential user adoption curve. Ultimately, businesses should carefully assess their needs and choose the option that best fits their requirements and budget.

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1 Page Information Sheet
Disadvantages and Advantages of Standalone UCaaS Integration with MS Teams

MODERNIZE OFFICE
TECH – BOOST ENGAGEMENT

In order for a business to thrive, it is crucial that employee engagement is prioritized. However, recent data has shown a concerning decline in this area, with employee engagement levels dropping by 2 percentage points in 2023. This decline has been continuing over the years, with only 31% of employees being engaged in 2023 as reported by People Managing People.

Despite this trend, there are steps that organizations can take to increase employee engagement. For instance, investing in collaboration tools, paying attention to shadow IT, and offering flexible work solutions can all make a significant impact.

Additionally, implementing IT and cloud tools and services can also go a long way in increasing engagement. By leveraging these strategies and solutions, organizations have seen improvements in productivity, communication, security, cost-effectiveness, and overall success.

Case studies of various organizations have shown positive outcomes after implementing these measures, emphasizing the importance of investing in employee engagement for the success of any business.

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2 Page Information Sheet
Harness the power of IT to boost employee engagement

XAAS FOR OFFICE IN
FOREIGN COUNTRY

In today‘s globalized economy, the successful expansion of businesses into foreign markets is crucial to their growth and success. This brings about the need for efficient communication and collaboration between offices, along with top-notch customer service. To achieve this, businesses must embrace modern and scalable technology solutions such as Unified Communications and Contact Center.

However, before expanding their business to a foreign country, leadership must ensure a reliable and secure network infrastructure is in place. This is where managed network services and managed cybersecurity services come into play. These services provide the necessary expertise and support to guarantee optimal performance and protection against cyber threats. By availing themselves of these services, global businesses can focus on their core operations and leave the responsibility of managing their network and security to the experts. In order to make this all happen, XaaS can prove to be the service solution of choice.

XaaS, or “Anything as a Service“, is a cloud-based model that offers a wide range of services, including software, platform, infrastructure, and even IT security, all delivered over the internet. This concept has emerged as a popular solution for businesses, as it allows them to access and use various services on a pay-per-use basis.

It eliminates the need to invest in costly hardware and infrastructure, saving both time and money. Additionally, it offers scalability and flexibility, allowing businesses to easily adjust their services based on their changing needs. This also means that companies can easily enter new markets without worrying about building a physical IT infrastructure.

 

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1 Page Information Sheet
XaaS Solutions for Global Businesses

POTS
TRANSFORMATION

POTS (Plain Old Telephone Service) has been the go-to communication system for businesses in the USA for years, but with the rapid advancement of technology, it has become outdated and expensive to maintain. In order to keep up with the demand for faster and more efficient communication, POTS transformation has become necessary.

This involves replacing traditional phone lines with newer technologies such as broadband/Wi-Fi adapters and SIP-VoIP, which offer features like business continuity and lower costs. As the phasing out of POTS services continues, it is important for businesses to start the transformation process. This can be done by conducting a cost-benefit analysis, choosing the right technology and service provider, planning the transition, and testing and implementing the new system.

Ultimately, POTS transformation is crucial for businesses to meet compliance and improve their communication systems.

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1 Page Information Sheet
POTS Transformation

REPEAT REMOTE OFFICE
IMPLEMENTATION

Remote work is here to stay. Forbes has reported that according to Upwork, by 2025, an estimated 32.6 million Americans will be working remotely, which equates to about 22% of the workforce. As a result of this shift, it is essential for companies to provide their remote employees with a secure and efficient IT technology set-up for working from home. To address this need, the All-In-One solution proposed by FCX is an ideal option for organizations with 25 or more remote workers.
 
This setup includes a preconfigured standard laptop or PC with a monitor and printer, all with preinstalled DaaS and UCaaS/CCaaS licenses. The DaaS is a cloud-based solution that allows for a virtual desktop infrastructure without the need for on-premise servers. It offers built-in storage, backup, antivirus/antimalware technology, and device security, with the option to include an office suite. The setup can also be shipped quickly to accommodate the immediate needs of new or existing remote workers, making it ideal for companies that need to scale their workforce quickly.
 
Moreover, the licenses can be easily activated, allowing remote workers to get started without any delays. This digital workstation setup can also be implemented as a contingency plan for unexpected situations like natural disasters or office closures.
 
Additionally, FCX allows for the shipment of devices to any location in the U.S., facilitating a distributed workforce and enabling companies to hire employees from different regions without technology constraints. The overall process of implementing this solution is also straightforward, with staged devices being shipped to the designated address, and the provider’s helpdesk assisting the remote worker in setting up and activating their device and licenses. Furthermore, the solution also offers full life-cycle management, where licenses can be easily reset and reallocated when a team member leaves, and old devices can be returned for recycling with the possibility of a rebate from FCX for qualifying devices.
 
With the All-In-One solution from FCX, companies can provide their remote employees with a convenient, efficient, and secure technology set-up for remote work.
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1 Page Information Sheet
All-In-One Virtual Work Environment

SET-UP AND SECURE
HYBRID CLOUD OR MULTI CLOUD

The hybrid cloud solutions FCX can offer through their partner providers combine the benefits of on-premise and cloud-based systems.

With the flexibility to store and manage data and applications in multiple environments, organizations can achieve agility, scalability, and cost savings.

An example 5-step migration process involves collaboration between an IT team, the selected cloud service provider, and a FCX implementation manager to carefully assess current and future needs and develop a tailored plan.

In collaboration all parties then take care of the complex infrastructure setup and configuration, seamless data and application migration, thorough testing and validation, and ongoing management and support to ensure a successful transition to our hybrid cloud environment.

Hybrid Cloud can support businesses to focus on growth, knowing their systems are secure and running smoothly with expert monitoring and updates.

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1 Page Information Sheet
5 steps to migration of Hybrid Cloud

MIGRATE FROM MPLS
TO SD-WAN

Migrating from MPLS to SD-WAN is essential for enterprises looking to stay competitive and reduce costs. While MPLS networks started to become the standard in the early 2000’s and had remained so for many years, SD-WAN has proven to be just as secure as MPLS with the added benefit of shorter implementation times. SD-WAN networking technology became popular around 2014, and offers automated deployment, better security, and flexible contracts, making it a more attractive option for businesses.

Additionally, SD-WAN allows for easy integration with cloud services, simplifying network architecture and reducing costs even further. This because the software-defined networking principles to manage and optimize the performance of wide area networks (WANs) within this networking technology can make the following possible:

1) Virtual Overlay, using software to create a virtual network over existing physical infrastructure,

2) WAN Optimization, optimizing traffic flow by prioritizing and compressing data for faster transmission and reduced latency,

3) Dynamic Path Selection: This technique uses real-time monitoring of network conditions to select the most efficient path for data transmission,

4) Application-Based policies: prioritizing network traffic based on specific applications or user needs, ensuring optimal performance for critical business applications,

5) Cloud Integration: allowing seamless integration with cloud services, providing direct access to resources and applications without having to backhaul traffic through the data center.

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1 Page Information Sheet
5 steps of an migration from MPLS to SD-WAN

GET IN TOUCH

Let's Ignite Your Digital
Transformation

Let’s rapidly identify core needs and discuss how a specific set of Cloud-Based Technologies can move your organization forward. A 15 minute initial conversation tends to suffice. Contact us and a Cloud Consultant will reach out to you to set up a short meeting.

Providers: Please note that Firstlight Cloud Xchange

only works through Distributors and Master Agencies.

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